Privacy Policy

1. Information We Collect

• Account information: name, email address, and profile details you provide.
• Payment information: billing details handled by our third-party payment provider. We do not store full payment card numbers.
• Conversation data: audio, transcripts, and contextual details (such as names, commitments, and follow-ups) generated when you choose to record a conversation.
• Usage and device data: IP address, device type, browser, log data, and basic interaction metrics collected automatically when you use the Service.
• Cookies and similar technologies: used for authentication, preferences, and analytics.

You control when recording is active. We only capture conversations when you have enabled the Service.

2. How We Use Your Information

• To provide and improve the Service.
• To build and maintain your private professional memory.
• To communicate with you about your account, updates, and security.
• To respond to support requests.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

3. Who We Share Information With

We do not sell your personal information, and we do not use your conversation content to train general-purpose AI models. We share information only with:

Sub-processors

We rely on the following third-party providers to operate the Service. Each is bound by a data processing agreement and is permitted to use your data only to provide their service to us.

• Deepgram: speech-to-text transcription.
• Google (Gemini API): AI processing for selected tasks.
• Anthropic (Claude API): AI processing for selected tasks.
• Supabase: database hosting and authentication.
• Payment, email, and analytics providers: for billing, transactional communications, and product analytics.

Other disclosures

• Legal requirements: where required by law, regulation, or valid legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets.
• With your consent: for any purpose not covered by this policy.

4. Data Retention

• We retain conversation data and account information for as long as your account is active.
• You can delete individual items, or your entire account, at any time.
• On account deletion, we remove your data within 30 days, except where retention is required by law.

5. Data Security

We use industry-standard measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Export a copy of your data.
• Object to or restrict certain processing, including marketing.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at privacy@offscript.tech. We will respond within a reasonable time and in accordance with applicable law.

7. International Data Transfers

Your information may be processed in countries other than your own, including India and the United States. Where required, we use appropriate safeguards such as standard contractual clauses.

8. Children's Privacy

The Service is intended for professionals and is not directed to anyone under 18. We do not knowingly collect information from children. If we learn we have, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the "Last updated" date. Material changes will be communicated through the Service or by email.

10. Contact Us

If you have questions about this Privacy Policy or our data practices: