Questions & answers

A few loose ends.
Let’s clear them up.

Straight answers about the workspace, getting started, and the decisions to make before you bring your work into Offscript.

Getting started

What is Offscript?

Offscript is a workspace for your ideas, commitments, and the context behind your work. Capture a thought, return to relevant context, and prepare a useful next step. Explore the product overview.

Is it just for meetings?

No. Ideas, rough plans, commitments and the reasoning behind decisions matter throughout the day. Start with a saved thought using the idea-note guide.

Which computers can I use?

The public download is for Mac, with separate Apple Silicon and Intel builds. Use the download page to choose yours. For Windows, enquire with the team about availability.

Can I start for free?

Yes. A free plan is available, with no credit card needed to start. Check its allowances in the pricing section. Paid plans are selected in the app.

What should I do first?

Download the correct build, sign in, and save one useful thought. The first-use guide walks through the steps and where to get help.

Your work & connected tools

Do I need to connect every tool?

No. Start with your own captured work, then add a supported connection when it helps. The Slack, Google Calendar and Linear guides explain setup, supported actions and limitations.

Does Offscript send messages without review?

The follow-up workflow prepares a draft for your review. Check the recipient, wording and source context before confirming a supported send action. See reviewing actions.

Does it work entirely on my Mac?

No. Offscript uses cloud services for transcription and processing. Read Data & control and the privacy policy before choosing what to capture.

Is the Tuesday example a real customer story?

No. The comic and its product example are fictional illustrations. They do not display a live account or send anything. The memory exercise is playful, not a scientific assessment or measured product result.

Plans, help & data

Where can I see prices and plan limits?

The homepage pricing section compares Free, Basic and Pro. Confirm the current plan, currency, limits and billing terms in the app before subscribing.

How do I cancel or resolve a billing problem?

Use the plan controls in Settings to manage your subscription. Cancellation stops renewal; paid access continues until the end of the current billing period. Read the subscription terms, or contact billing@offscript.tech using your account email.

How do I disconnect a service or request deletion?

Disconnect a service in Settings → Connections. For an access, export, correction or deletion request, email admin@offscript.tech using your account email. Read the connected-account controls and privacy rights; disconnecting and deleting an account are different actions.

What should I include in a support request?

Include your Mac type, macOS version, Offscript version and the step that failed. Share the exact error if possible; omit passwords and private conversation content. Find the right contact on the support page.

Still have a question? Talk to the team.